We value your privacy and are committed to protecting your personal data. This privacy notice will inform you about what information we collect and how we look after your personal data, when you interact with this website.

Who we are

Our website address is: https://gainsmiths.com. The website is owned and operated by Gainsmith Ltd, a UK limited company, registration number: 11763254.

Requests for review, correction or deletion of data should be sent to:-

Gainsmiths Data Controller
C/O Unit 5B, Corinium Industrial Est.
Raans Road
Amersham
HP6 6YJ
UK

Privacy Overview

When you use this website, personal data about you will be collected. This may happen because you entered the data yourself, for example your e-mail address or name. Or, automatically, for example whenever you visit or interact with this website behavioural information may be collected. This happens irrespective of the device or the software that you use to visit our website.

All data that you enter is provided voluntarily; there are no disadvantages to you if you do not provide data. But without specific information, we are unable to provide services or customise your experience. Whenever such information is necessary, we will point it out to you.

On this website, every user’s personal data is collected within the framework of existing data-protection law, in particular the General Data Protection Regulation (GDPR). We strive to be fully GDPR compliant in everything we do.

Transactional Data

We need certain data from you necessary to establish, negotiate or amend the provision of goods or services between us and you. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment). We will ask you for this data when it is needed and tell you which of the information is essential to provide the goods or services you want.

Usage Data

We may also collect usage data to tailor your experience of this website or to help us improve our services to you, for example to measure the popularity of pages or response to our newsletter emails. These data may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).

We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.

The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Services Provided by Email

If you subscribe to any email newsletter, notification or services delivered by email, we will fully inform you about what you will receive in return, which of your data will be stored and for what it will be used. We will not pass on your data to third parties other than for the purpose of providing the service you have requested.

We will only email you, if you have provided prior consent. We use the gold-standard double opt-in approach. Meaning, after submitting your “sign-up” information, you will always receive an e-mail from us asking you to confirm your consent. By click a link, you declare your consent to receive only what you have specifically signed-up to receive.

Because we are legally required to record your consent as part of the double opt-in, your subscription to any service provided by email, the mailing of our consent e-mail and your consent by clicking on the link will be recorded and stored along with the location, time and your IP address. The basis for the storage is your consent pursuant to Art. 6 para. 1 (a) GDPR, which you grant us when you register for the email services. You may withdraw that consent at any time. For example through the contact form or by e-mail or by using the “unsubscribe” link, which is included in each e-mail. This withdrawal has no effect on the legality of the data processing carried out up to that point.

For services delivered by email, we use (as part of our legitimate interest providing reliable email processing and delivery) the provider:
MailPoet, which is an Automattic / WooCommerce subsidiary company. MailPoet is GDPR compliant and has a Data Processing Agreement.
Homepage: https://www.mailpoet.com/

Regarding the handling of your data by our newsletter provider, we refer you to their privacy policy: https://www.mailpoet.com/privacy-notice/.

The provider’s Data Controller for EU/ EC/ EEA and other designated countries is:

WooCommerce Ireland Ltd.
Grand Canal Dock, 25 Herbert Pl
Dublin, D02 AY86
Ireland

Automattic Inc and WooCommerce, Inc are also the joint controllers for some of the processing activities related to Services provided by WooCommerce Ireland Ltd.

MailPoet will only use your data for delivering the services you requested by email and to provide analytical feedback to us on those services. In addition, it may use your data to improve its own service (eg the deliverability or their emails). MailPoet will not use your data to contact you directly or pass on your data to third parties for any purpose other than to deliver the services you have specifically requested.

The emails sent by MailPoet include a “web beacon”, which will inform our newsletter provider about the opening of the newsletter and/or the clicking on a link contained therein by you. As part of that process, information regarding your browser, your location and your IP address will be transmitted to our newsletter provider. This information will be used to improve our services and optimise our communication with you.

Our newsletter provider will also use this data for purposes of analysis and optimisation of their own service, but only in pseudo-anonymised form (meaning your identification is not possible).

Your data remain stored for as long as you subscribe to services delivered by email, or as long as the storing is necessary to protect our rights or for other legitimate interests or if we are bound by law to keep your data longer.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you subscribe to services provided by email, your data will be shared with our email processing and delivery partners, as described under “Services Provided by Email” above.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

As a general rule, we retain your data for as long as is necessary to provide the services you requested, or to provide evidence of your (including past) consent, or as legally required by law – whichever is longest.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.